How to get Admin Access to Rental Laptops

First, sign into the laptop with NMSU credentials. It is highly recommended that you sign into Company Portal first, and you must use your NMSU credentials. The steps below require a stable internet connection.

Step 1

In the search bar type, "Company Portal" and open the app:

Red arrow pointing to company portal in the search window

Step 2

Once in Company Portal select, "Show All" in the Apps section:

red arrow pointing to Show All inside the Company Portal app

Step 3

Select the app, "Promote user to Admin."

Red arrow pointing to the Promote User to Admin application

Step 4

Choose "Install."

Red arrow pointing to the Install button.

The laptop will restart once this is installed. After you sign in, you should have admin privileges.

If you are still having trouble, you can email us at stpequirent@nmsu.edu.