The Student Training and Resources site is a one-stop source for information and instruction about technology at NMSU. It provides links to technology-related services at NMSU.
Security
Security is a primary concern for NMSU administrators and should be a primary concern for all members of NMSU's community of users. Information and Communication Technologies has formed a security team that keeps out thousands of viruses that try to attack the NMSU network. It is important for you to make sure you do your part to protect your computer from attacks by keeping updates current, installing antivirus software, cleaning off viruses as soon as they appear and by making sure you know and understand NMSU's Internet use policies.
Policies
It is important to know what is expected of you and what regulations you must follow. Listed below are policies that effect the way you should interact with the NMSU network.
- Computer Account Policy
- Computer Operating System Critical Update Policy
- Computer Virus Scan Policy
- General Computer Information & Communications Technologies Policy Statement
- NMSU Password Maintenance
- Web Application Development Policy
- WWW Account Policy
- NMSU Server Administration & Operation Policy
- Copyright Infringement
Personal Information Rights
It is important to both you and us that your personal information is protected. We want you to be aware of the ICT policies regarding your personal information, such as when someone other than yourself can access your account.
- General Computing Information & Communications Technologies Policy Statement
- ICT Records Access Policy
Virtual Private Network
New Mexico State University users can download and install VPN software to create a secure, encrypted connection between a remote computer and the NMSU campus network. The following clients are supported by ICT and can be used to connect to NMSU's VPN. If you need assistance or have questions, you may contact the ICT Helpdesk at 575 646-1840.
Spyware and Viruses
A computer virus is a computer program that can copy itself and infect a computer without permission or knowledge of the user (wikipedia). Viruses can access your email account and using the accounts you have stored there, spread itself to those accounts.
Spyware and viruses can be responsible for slowing down your computer and causing problems for other users on the network. Spyware, also known as Adware, is a software application that has the ability to take partial control over a user's computer. The program gathers your personal information and shares it with advertising companies and others.
In addition to keeping abreast of software updates, it is important to keep antivirus software on your computer. Viruses cannot only harm your computer, they can attack a whole network of people. It is vital that once your computer is infected with a virus you take immediate steps to remove it.
Follow these links to find out how to protect yourself from Spyware and Viruses.
ICT Customer Service and Helpdesk
ICT Customer Service and Helpdesk provides assistance for NMSU's voice, data network and information technology needs at NMSU. The ICT Helpdesk, located in Room 140 of the Computer Center, provides walk-in support for many common software and desktop computer issues.
Pete's One-Stop-Shop
Pete's One-Stop-Shop is your customer relations helpdesk for Banner.
ICT Student Services Guide
The ICT Student Services Guide is a handy reference that provides information about the most important IT services at NMSU.
FAQs
The FAQ is designed to help students understand a wide variety of technology-related topics. They are written as step-by-step instructions and among the topics they address are how to set up a computer and how to keep your computer safe from viruses. The link below will direct you to the ICT Student FAQ site.
Technical Training
There are currently three technical training sessions offered:
- Blackboard Basics for GA/TAs is a free classroom-style workshop that covers the basics of course design and administration in Blackboard. It is designed for graduate students who support faculty or who teach courses that incorporate in their classes.
- Blackboard Basics Class if (Blackborad Basics for GA/TAs is unavailable).
- New Student Orientation consists of hands-on activities, demonstrations and presentations that cover the many features of the myNMSU portal and Blackboard. This service is conducted by the Student Training Consultant and takes about 20 minutes. If you have questions or are interested in the services offered by the Student Training Consultant, contact Strategic Relations.